INTEGRATED SOLUTIONS

EMPLOYEE TRAINING GUIDE

Prepared By:
Lead Author, Integrated Solutions	Date
Approved by & Effective on Date of Signature below:
Yufen Chang Yu, Integrated Solutions	Date

THIS DOCUMENT IS TO BE REGARDED AS THE OFFICIAL EMPLOYEE TRAINING GUIDE WITHIN INTEGRATED SOLUTIONS. IT IS TO BE MAINTAINED UNDER CHANGE CONTROL BY THE DOCUMENT CONTROL COORDINATOR.

CHANGE SHEET
TITLE: Integrated Solutions Employee Training Guide
DESCRIPTION OF CHANGE
ISSUE	DATE	SECTION	DESCRIPTION
1.0 2.0 2.1 2.1 2.1 2.2 2.3 3.0 3.1	3/14/97 10/01/2001 5/10/2004 5/10/2004 5/10/2004 6/15/2004 12/6/2004 12/20/2004 7/15/2005	All All 2.0 5.3 5.4 5.4 3.0 &4.0 All 3.1 & 3.2	Original Issue ¡P Updated entire section ¡P Added Training Evaluation ¡P Revised Individual Training Plan Form ¡P Added Individual Training Evaluation Form ¡P Update the training guide to state Individual Training Evaluation Form will be completed by employee. ¡P Modified ¡§Quality of Training¡¨ to ¡§Effectiveness of Training¡¨ on Individual Training Evaluation Form . ¡P Update curriculum items and journal items in section 3 and 4 ¡P Changing training approach from mandatory to on-demand basis. ¡P Modifying flowchart to represent a completed process. ¡P Adding ISO9001 awareness to training assessment form

TABLE OF CONTENTS

1.0 Policy. 4

2.0 Purpose. 4

3.0 Employee training ASSESSMENT/plan. 5

3.1 Flowchart 5

3.2 Training Assessment Form.. 6

3.3 Individual Training Record Form.. 7

3.4 Individual Training Evaluation Form (Fill out by employee) 8

1.0 Policy

Integrated Solutions Senior Management has adopted an on-demand based approach for employee training. The Manager will identify and evaluate the needs of a task and decide whether an employee needs to be trained or not. There will be not mandatory training except for ISO 9000 awareness training which is mandated for each employee including new hires. After each training, records which are managed for each employee have to be kept by the trainee¡¦s manager for reference. Each employee who took the training shall evaluate the training by providing feedback to manager.

2.0 Purpose

The purpose of this policy is to:

Provide form for assessing employee training needs

Provide form for employee training records

¡P Evaluate the effectiveness of the training taken

Enhancing the skills and knowledge of employees using a quality process approach increases customer satisfaction due to the quality of products and services that are delivered. Following the Flow chart in 3.1, employee uses the Individual Training Evaluation Form to evaluate the effectiveness of the training taken and to assist in determining changes to the required and recommended training courses/classes.

¡P

3.0 Employee training ASSESSMENT/plan

3.1 Flowchart

Employee takes training course

Re-assess training requirements whenever major job assignment changes.

3.2 Training Assessment Form

Manager Name ________________ Date _____________

Employee Name

Need ISO 9001 awareness training? ¨ Yes ¨ No

Technical (NT, OO, C++, product knowledge, design, development, testing, etc.)

Identified skill needs: _______________________

Skill to be trained:

Professional (project leader, team facilitation, effective meeting, etc.)

Identified skill needs: _______________________

Skill to be trained:

Personal Development (presentation skill, negotiation skill, time management, etc.)

Identified skill needs: _______________________

Skill to be trained:

Refresher Training (if applicable) ___________________________

Manager input ___________________________________

_____________________________________________________

____________________________________________________

_____________________________________________________

3.3 Individual Training Record Form

Employee Name _________________________

Date

Training Course

Skill Obtained

Status (Certification / Report)

Additional Comments:

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

_____________________________________________________________________________________

3.4 Individual Training Evaluation Form (Fill out by employee)

Employee Name:

Date of Training

Description Course name or Seminar name

Effectiveness of Training not fair useful very highly useful useful recomm. 1 2 3 4 5